Training
to help Telinta customers succeed
Training for Telinta Customers
We provide comprehensive training sessions for each new Telinta customer. One of our senior engineers will provide training via conference call and desktop sharing. You will receive a recording of each session that you can review and use as a resource for the future.
Since 2002, Telinta has been training VoIP service providers. Our experience enables us to develop a curriculum tailored to the specific needs of your business, explaining key configurations and options, and answering any questions you have.
Session 1:
TeliCoreTM Softswitch Overview
- Main platform capabilities
- Overview of VoIP services you can offer via TeliCore
- Configuring your origination and termination providers
- Optional services
Session 2:
Billing Capabilities
- Billing entities and methodologies
- Per minute billing, subscriptions and recurring charges
- Discount plans and bundles
- Invoicing, online payments, manual payments
Session 3:
Service Configuration
- Setting up customers and accounts
- IVR configuration
- Statistics, reporting, troubleshooting
- Best practices