Virtual Phone Numbers

Intelligent Call Forwarding

Virtual Numbers and DID Forwarding solution with Switching and Billing for VoIP service providers

Virtual Numbers and DID Forwarding

A Virtual Phone Number is a real telephone number that is not associated to a physical phone line. These numbers can forward calls to either a VoIP service or to a different phone line.

With Telinta’s hosted softswitch and billing platform, VoIP service providers can easily provide the DID forwarding capabilities your customers need to send calls to any phone number, anywhere in the world. For prepaid services, your customers can easily replenish a prepaid balance automatically, or via IVR, and with brandable softphone applications for Android and Apple mobile devices, plus Windows and Mac computers.

Our Virtual Phone Number solution enables you to offer your business customers a local presence in other cities or countries.  Consumers can enjoy local numbers in other locations, making calls easy and economical for their friends and family living in other countries.

Key Features

  • Redirect Virtual Numbers to any Phone
  • Calls can Ring at Multiple Phone Numbers in a Specific Order or Simultaneously
  • Customizable Multi-Language IVR
  • Both prepaid and postpaid service options
  • Easily Integrated with Voicemail
  • Easy Call Routing by End Users via Brandable Web Portal
  • Route Calls by Time of Day, Day of Week
  • View Call Detail Records Online in Real Time

Frequently Asked Questions

Telinta’s Virtual Number solution enables VoIP service providers to offer their customer a phone number which can be forwarded to any other phone number, virtually anywhere in the world. The phone number itself would be provided by your own DID provider, while the intelligence to route the call accordingly comes from Telinta’s cloud-based softswitch platform.
End users use Virtual Numbers in a variety of ways. For example, when they move from one location to another, they can maintain a local phone number where they used to live. End users with relatives in other countries can use a Virtual Number in that country, enabling their family to call them without paying international toll charges. Similarly, your business customers use Virtual Numbers to make it easier for their own customers to call into a Sales or Support call center.
Yes. Your end users can route calls to any phone number they need, landline or mobile. If they choose to receive calls on a mobile phone, charges from their mobile phone operator may apply. You can also provide users with a brandable mobile softphone app for both Android and Apple iOS.
Yes. Your end users can configure a Virtual Number to ring as many phones as they need. For example, calls can ring the user’s home, office and mobile phone all at the same time. Families can route calls to multiple family members.
Yes. Telinta provides you with free voicemail which can easily be integrated with Virtual Numbers.
Callers can be greeted by IVR in any language needed. From there, they can select from a customizable menu how the should be routed, for example “Press 1 for sales; press 2 for support.”
No. Telinta does not provide DIDs or VoIP Termination. Instead we enable our customers to use any provider they need. Telinta has partnered with several leading DID providers and VoIP Termination carriers so that Telinta customers will receive special pricing, however customers are not obligated to use our partners.

Offer Virtual Phone Numbers with VoIP!

Offer Virtual Phone Numbers with VoIP!

Telinta’s Virtual Number solution enables you to offer the type of forwarding and call management that your customers require. Telinta’s hosted softswitch and billing platform is integrated with dozens of leading providers of DIDs and VoIP Origination. Calls enter our platform via your DID provider, and exit via your Termination provider. Use any providers you need, as many as you need. Configure your Virtual Number service via a convenient Administrative Portal. Your customers can also configure their own call routing based on their business hours or other needs using our brandable end user portal. Real-time billing provides both you and your customers with instant access to CDRs.

How do you benefit?

Telinta enables your VoIP business to offer profitable Virtual Numbers using our fully-integrated softswitch and billing. Our APIs to the world’s leading providers of DIDs and Toll-Free Numbers make it quick and easy to offer the phone numbers your customers need, in any country your DID providers serve. With Telinta’s flexible billing, you can bill your customers any recurring or non-recurring charge you need, including per-minute charges that vary by destination, per DID, monthly fees, and even additional charges for highly-profitable premium services. With Telinta, you are in full control of your pricing.

Want to get started?

Telinta gives you a cloud-based solution for Virtual Phone Numbers and DID Forwarding, as well as our other white label solutions. When you become a Telinta customer, you have access to our complete portfolio, including Virtual Numbers and much more. We retain our customers with reliable service, and not with time-bound contracts. Telinta’s service agreements are month-to-month, so you are not locked in. We offer comprehensive training to help you get started, and 24x7 live technical support, every day of the year. Need help getting started with Virtual Phone Numbers and DID Forwarding?  Our engineers will be happy to help you, any time you need.

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