VoIP providers may need to perform an annual recertification with the FCC’s Robocall Mitigation Database (RMD) if the handle calls to/from the USA.
Even if your business is based outside the USA, you should consider learning more about these requirements.
The FCC has set a March 1, 2026 deadline for VoIP providers to recertify, which must be done annually. This simple online process can help you meet your requirements.
Not meeting these requirements could cause your calls to the USA to be blocked by VoIP Termination carriers, intermediate carriers handling the call, or by the receiving carriers. VoIP providers may be subject to fines for non-compliance.
Telinta cannot advise you on your regulatory requirements, but to help our customers meet their FCC requirements we have integrated a third-party provider who offers Robocall Mitigation solutions.
TransNexus is integrated with Telinta’s TeliCoreTM platform for both inbound and outbound traffic. They have provided more details about your recertification requirements.
You can read about our integration with TransNexus at:
www.telinta.com/stir-shaken-robocall-mitigation-voip
www.telinta.com/transnexus-robocall-stir-shaken-webinar
STIR (Secure Telephony Identity Revisited) works by adding a digital certificate to the VoIP call which is processed on the receiving end of the call.
SHAKEN (Signature-based Handling of Asserted information using toKENs) provides guidelines for calls that have incorrect or missing STIR information.
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