988 is a three-digit code that offers a new way for callers in the USA to reach the Suicide Prevention Lifeline, a government-mandated service codified by The National Suicide Hotline Designation Act of 2020. This act directed multiple federal organizations…
Running a VoIP business means you will need to track a variety of metrics to keep tabs on both your performance and profitability. What are your profits? Per minute? Per day? Per month? How are your carriers performing? Which provider…
Service providers offering Hosted PBX need a solution that enables them to quickly and easily configure the UCaaS services they offer to their users. Common challenges faced by Hosted PBX service providers: Telinta has teamed up with DIDWW to…
When operating a VoIP service business, you will need to make important decisions about devices you support, and help your end users to understand what devices are compatible with your services. Is your softswitch limited in the types of end-point…
In today’s competitive marketplace, being able to customize your invoices can be an important differentiator for your VoIP service provider business. Invoices are more than just a mere payment vehicle. They are a reflection of your brand. When new customers…
How can you automatically charge your customer’s credit card for VoIP services? Convenient billing and payment options like auto-pay can make your business a cut above the competition. Automatic payments have obvious benefits for both VoIP providers and customers. Auto-Pay…
In the business world, time is money. In the VoIP world, this is especially true. Telinta often hears the question “How long does it take to start a VoIP business?” Prospective customers looking to enter the high-profit VoIP marketplace contact…
Telinta often hears the question, “How can I sell VoIP services to business customers?” This part of the industry is growing fast, where business customers are actively searching for flexible, cost-effective VoIP services such as Hosted PBX, SIP Trunks, and…
What is a hybrid work environment? This term describes yet another part of the “new normal” as companies search for the right balance between flexibility, efficiency, and worker safety. A recent article in Forbes Magazine cited that over 70% of…
Customers often ask us, “How can I provide prepaid VoIP?” Prepaid calling is an important part of the VoIP industry. This attractive service can help you win customers, with reduced risks. What kind of prepaid VoIP calling can you offer?…