Web Real-Time Communications (WebRTC) is an emerging technology with impressive growth and popularity. WebRTC enables your VoIP users to make and receive calls via a web-based softphone, without needing to install an application, and without being tethered to devices where…
VoIP providers often ask “How can encryption help my ITSP business?” Privacy and security gain more importance every year, both for your business and your users. Likewise, some VoIP Termination carriers feel the same way, and only accept traffic that…
Billing is a vital part of running a business. Any business. VoIP service providers know how important billing is. Is your billing integrated? Is it real-time? Is it automated? But as the lines between different lines of business begin to…
One fast-growing segment of the telecom business is Short Messaging Service, commonly known as SMS. Why is SMS so popular? It’s efficient, profitable, and highly-addictive for your users! How can SMS help your VoIP business? Your users demand options for…
Telinta often hears the question, “How can I offer Hosted PBX without my users needing IP phones or ATAs?” Most Hosted PBX (also called Cloud PBX) requires IP phones that use the digital protocol offered by Voice over IP. Analog…
Hosted PBX is a key part of your business customer’s operations. It links their business to their employees, customers, suppliers, partners, and everyone involved. But Hosted PBX can do more for your business customers than provide voice and video calling. …
In business, timing is everything. The right business idea at the wrong time can spell failure. But getting it right makes success easier than ever! And that’s what we have today with offering VoIP services. What are some global trends…
Auto-Attendants, also called a Virtual Receptionist, are an important part of any ITSP’s business telephony offer. Even if your customers are not familiar with the term “Auto-Attendant” they surely are familiar with the ever-popular “press 1 for sales” feature used…
Business customers are one important key to success for VoIP service providers. But how can your ITSP business win and retain lucrative business users? Service Portfolio: Business customers want what they want, and their needs may change over time. If…
As you build your VoIP service provider business, how can you boost your profits? 1. Premium Services Once you define your VoIP offers, you can provide your users with a variety of options that they can add at an additional…