IVR is an important part of any VoIP business. “How can I customize IVR?” With Telinta, it’s easy. Interactive Voice Response enables your business to provide many capabilities for both end users and the people that call them. Hosted PBX…
Many VoIP service providers wrestle with the question, “How should I choose a hosted softswitch provider?” What capabilities should you look for when choosing a VoIP switching provider? While every business is different, here are some ideas you might use…
COVID-19 has changed the way the world does business. For VoIP service providers, the “New Normal” creates opportunities like never before. Now more than ever, your ITSP business can grow by offering the highly-flexible and economical telecom services that customers…
Many ITSPs and VoIP service providers ask the question “How can I offer Brandable Web Portals to my Customers?” Cutting-edge VoIP services today can be offered with online user interfaces, enabling your customers to perform certain self-service functions. If you…
One fast-growing opportunity for VoIP service providers today is video calling. Now more than ever, this capability can help you win and retain attractive business customers. Two popular ways to provide video calling: 1. Mobile Softphone App Many end users…
As businesses all over the world look for ways to work remotely, Conferencing services have never been more important. To offer Conferencing services, you need a cloud-based VoIP platform that offers the features, reliability, and global reach that your customers…
The opportunity for selling flexible, adaptable business communications services has never been better. Businesses of all sizes are looking for solutions that not only let them work-from-home, but work from anywhere. This includes voice, video, fax, messaging, and the ability…
VoIP service providers have many advantages over legacy telecom providers. One timely advantage is the instant ability to offer Work-at-Home services to your business customers when they need, quickly and cost-effectively. Let’s take a close look… 1. Flexible Call RoutingVoIP…
ISPs, WISPs, and other technology providers are all asking the same question: How can I offer voice services? Many different types of providers offer internet access, IT services, cloud storage — even copier machines and office equipment leasing. These providers…
Your most demanding customers may require options for multiple end-point devices to make and receive VoIP calls. If you offer Hosted PBX services, how can you provide the flexibility your customers demand for virtually any device, any time? Offering a…