Many VoIP service providers will need to make some important decisions regarding new regulations in the US to help combat illegal robocalling that spoofs Caller ID. Even if your company is not based in the US, this regulation could affect…
VoIP users become more and more sophisticated every year. As they gain experience in configuring a wide variety of other technology services, they want to customize their VoIP services as well. Self-care portals are important, whether you provide business services…
When selecting your hosted softswitch and billing provider, some important decisions come into play. Does your provider charge per seat? Per concurrent call? Or per minute? Per Seat? This means your provider charges you per end user, similar to how…
One of the fastest-growing social media platforms in the marketplace is Telegram. With over 500 million active users worldwide, Telegram can help your VoIP business go viral – if you have the right tools. Social media makes it easy for…
Some say that “Knowledge is Power.” In the VoIP industry, having the knowledge you need, when you need it, certainly gives you the power to run your business your way. How can my customers sign up online? How do I…
While technology advances may have reduced the number of faxes sent each year, fax remains a “must-have” service for many businesses. Whether a business is interested in the familiarity of fax, or possible legal needs for fax, many companies around…
VoIP service providers often ask “How can my VoIP customers pick their own phone number?” Enabling your VoIP end users to select their own DID is an important capability in growing your ITSP business. Whether you sell to business customers…
The market opportunity for VoIP service providers is expected to grow significantly, according to industry-leading global market research provider, Research and Markets (R&M). In December of 2020, the global market for Business VoIP services (now estimated at US$26.4 Billion in…
How can you easily access the products and services you need to run a VoIP business? How can ITSPs easily offer cohesive, seamless VoIP services to their customers and resellers? In many ways, Application Programming Interfaces (APIs) can help you.…
Why is using your own DID providers and VoIP Termination carriers so important for your VoIP business? Since 2002, Telinta has frequently discussed this important question with VoIP service providers. Over the years, we’ve learned that having this choice is…