With recent regulatory changes in the US taking effect on September 28, some VoIP providers may be asking “Why are my calls being blocked?” As part of regulatory efforts to mitigate robocalling, the Federal Communications Commission (FCC) has put forth…
What is Call Parking? Call Parking is a popular Hosted PBX feature that enables your users to place an active call on hold, which can then be picked up by another PBX extension. After the call is parked, your user…
Today’s business needs are changing, and this creates significant growth opportunities for VoIP service providers. Businesses in virtually all industries, around the world, require the flexibility to enable employees to work from anywhere. If unforeseen circumstances arise, businesses need a…
One popular service for VoIP providers is selling services that give your user a phone number from another country. The user can have a local number in one or more countries, so that callers from those countries do not need…
One popular feature for VoIP providers is Voicemail-to-Email. When your user receives a voicemail, a copy of the recording is sent to a predefined email address as an attachment. This feature is attractive to both business and consumer users. For…
VoIP providers often need to offer a Softphone application for desktop and laptop computers. This enables their users to make and receive VoIP calls, without any IP phone hardware. A Softphone offers an opportunity for added revenue, as well as…
ITSPs often ask “How can I add a mobile extension for my Hosted PBX users?” Adding mobility to your PBX services gives you four important advantages: Telinta enables you to provide a feature-rich Hosted PBX service, including mobile extensions. …
Many VoIP providers sell services to business customers: Offices, factories, restaurants, retailers, and a myriad of other business user types. To do this, your hosted softswitch provider becomes the central pillar upon which your ITSP business is built. It is…
Have you ever asked “How can I offer Hosted PBX without IP Phones?” Internet Telephony Service Providers (ITSPs) are often faced with this challenge. Some end user customers do not want to replace their existing analog phone devices. Other customers…
VoIP service providers need to deal with the question “How do I accept credit cards for my VoIP business?” Now more than ever, electronic payment is a vital part of doing business. Both businesses and consumers enjoy – and expect…