Industry experts Global Markets Insights have stated that the Hosted PBX marketplace grew to over US$5 billion in 2020, poised to grow at over 12% CAGR between 2021 and 2027. Another analyst, Technavio, expects the growth rate to be even…
Running your own VoIP business means integrating the products and services of several different providers into a seamless, cohesive offer that you present to customers. This may sound like a challenge, but having the ability to choose your own providers…
Messaging via mobile devices is one of the fastest-growing communications services worldwide. Users are accustomed to sending short, quick messages to the people they interact with, often with photos, and both audio and video clips. For VoIP providers, messaging is…
Many VoIP service providers serve not just end users, but other service providers who purchase services to resell them. Resellers offer economies of scale that can help drive your overall unit costs down, while boosting your profits. Having resellers offers…
Choosing the right provider for Switching and Billing is perhaps the most important decision your VoIP business will ever make. Do you pay your Softswitch provider for inbound traffic? Do you pay for on-net traffic that never even leaves your…
Telinta is often asked, “How can I use QR codes for my VoIP business?” QR codes are a useful tool to help with a variety of business functions. For VoIP providers (especially those offering VoIP calling from a Mobile Softphone…
Many VoIP service providers may be asking the question “How can I start a SIP Trunk business?” SIP Trunks enable your business to provide the advantages of cost-effective VoIP to customers who still own legacy PBX hardware. If your customer…
Today’s business world requires VoIP providers (and the business customers they serve) to make rapid changes when needed. The ability to provide Remote Work Solutions is an important part of that. The trend to enable employees to work-from-home when needed…
What is voicemail transcription? Voicemail transcription, also known as voicemail-to-text (v2t) is a capability provided by third-party providers to complement your Telinta service. This capability requires sending your voicemail to a third-party provider (ie, Google Cloud) who then performs the…
What is Real-Time Billing? Why is this important for your VoIP business? Billing is one of the most important parts of providing popular VoIP services such as Hosted PBX, SIP Trunks, calling via a Desktop or Mobile Softphone app, Work-from-Home…