Vanity Numbers and custom toll-free numbers can be important tools for VoIP providers. Once you provide a customer with a phone number that spells something significant to their business, they may be more likely to stay with you for the…
Pleasantville, NY and Springfield, NJ, August 27, 2024 – Telinta, a global leader in cloud-based softswitch solutions, and RingBoost, America’s largest provider of vanity phone numbers, have announced a special joint promotion for Internet Telephony Service Providers (ITSPs). Using…
Dialing Rules are an important tool to help both you and your customers. Your VoIP business works with a wide variety of end users who all may have different experiences and habits when dialing a phone number to make a…
Whether your VoIP service provider business is already established, or just starting out, one important decision you will need to make is whether to deploy your own infrastructure, or use a hosted solution. Deploying your own infrastructure requires these steps,…
Your VoIP business, like most telecom providers, need to function 24×7, every day of the year. Support is an important part of choosing your softswitch and billing provider. Questions to consider: Telinta offers live technical support, 24×7, around the…
VoIP service providers often ask, “Am I locked into a contract?” Some providers may seek to lock in customers for a year (or more!) when selling their switching and billing solutions. They may even promise things before the sale is…
Billing is an important part of your VoIP business. Providing convenient payment options, such as auto-pay, not only improves customer satisfaction, but it can also help with your cash flow. When customers sign up for your VoIP services, they may…
Two key areas for any VoIP service provider business are switching and billing. Switching combines many functions such as handling inbound traffic from your DID providers, routing calls to your VoIP Termination providers, and much more. A softswitch provides the…
Multimedia Messaging Service, commonly known as MMS, is a popular form of communication enabling your users to send and receive more than just text. With MMS, your users can share video, photos and other images, and audio files. As all…
Internet Telephony Service Providers (ITSPs) need to offer a growing list of capabilities in order to compete. The features ITSPs offer not only help them stand out from competitors, but these capabilities help their customers succeed in the marketplaces where…