Your VoIP business has many strategic decisions to make. Offering prepaid or postpaid VoIP services is one of those decision. What are the advantages and disadvantages of both prepaid and postpaid VoIP? The difference is whether your customer pays you…
In business, growth is important year-after-year. Every business needs innovative new solutions, product offers, and smart promotions to gain and retain attractive customers. Some important questions to consider: With all this in mind, VoIP providers often ask the question, “How can…
Both businesses and consumers are becoming more sophisticated every year about the telecom services they purchase. In addition to highly flexible and economical VoIP, your users may require additional capabilities to meet their needs. This growing demand offers both opportunities…
In today’s world, providers of Hosted PBX services need to offer their users more control over inbound calls. Unwanted calls are not only a nuisance, but when users refuse to pick up the phone, it could drive down call completion…
Offering voicemail is a fundamental part of many telecom businesses. Both consumer and business customers rely on voicemail, and often expect it to be included in the services they buy. In addition to helping your VoIP business meet customer expectations,…
One fast-growing aspect of the VoIP business is the use of softphones to make and receive calls. To stay current, your VoIP business needs to offer options for both Mobile and Desktop softphones. These useful tools enable callers to enjoy…
Springfield, NJ (February 12, 2025) Telinta, a global leader in white label cloud-based softswitch solutions, today announced an exciting capability for Internet Telephony Service Providers (ITSPs). With Telinta, ITSPs can offer their end user business customers the ability to send…
Billing is an important part of any VoIP service provider’s business. Your invoices are an ongoing interaction with your postpaid customers, month after month. The accuracy and professional appearance of the invoices you send are a major reflection on your…
Running a successful VoIP business means offering portals and IVR in the languages your customers prefer. Customers with calling needs that span across borders are often the most lucrative, such as companies doing business internationally, or consumers calling loved ones…
A leading global technology research and advisory firm, Technavio Research, focuses on emerging market trends, including the fast-growing global market for Voice over IP. According to Technavio: The global VoIP services market size is estimated to grow by USD 21.59 billion from 2024-2028. The…