alex@telinta.com

Some say that “Knowledge is Power.”  In the VoIP industry, having the knowledge you need, when you need it, certainly gives you the power to run your business your way. How can my customers sign up online?  How do I…

While technology advances may have reduced the number of faxes sent each year, fax remains a “must-have” service for many businesses.  Whether a business is interested in the familiarity of fax, or possible legal needs for fax, many companies around…

VoIP service providers often ask “How can my VoIP customers pick their own phone number?” Enabling your VoIP end users to select their own DID is an important capability in growing your ITSP business.  Whether you sell to business customers…

The market opportunity for VoIP service providers is expected to grow significantly, according to industry-leading global market research provider, Research and Markets (R&M). In December of 2020, the global market for Business VoIP services (now estimated at US$26.4 Billion in…

How can you easily access the products and services you need to run a VoIP business?  How can ITSPs easily offer cohesive, seamless VoIP services to their customers and resellers? In many ways, Application Programming Interfaces (APIs) can help you.…

Why is using your own DID providers and VoIP Termination carriers so important for your VoIP business? Since 2002, Telinta has frequently discussed this important question with VoIP service providers.  Over the years, we’ve learned that having this choice is…

One important priority for running a VoIP service provider business is scalability. Simply explained, your business needs to be able to add capacity as your business changes over time. If you own and operate your own infrastructure, the ability to…

Voicemail is an important part of doing business, and like any other technology — its users expect more and more over time. How does Voicemail Transcription work?  When an end user receives a voicemail, automated speech recognition can transcribe the…