alex@telinta.com

Many VoIP providers sell services to business customers:  Offices, factories, restaurants, retailers, and a myriad of other business user types. To do this, your hosted softswitch provider becomes the central pillar upon which your ITSP business is built.  It is…

Have you ever asked “How can I offer Hosted PBX without IP Phones?”  Internet Telephony Service Providers (ITSPs) are often faced with this challenge. Some end user customers do not want to replace their existing analog phone devices.  Other customers…

VoIP service providers need to deal with the question “How do I accept credit cards for my VoIP business?” Now more than ever, electronic payment is a vital part of doing business.  Both businesses and consumers enjoy – and expect…

Many VoIP service providers will need to make some important decisions regarding new regulations in the US to help combat illegal robocalling that spoofs Caller ID.  Even if your company is not based in the US, this regulation could affect…

VoIP users become more and more sophisticated every year.  As they gain experience in configuring a wide variety of other technology services, they want to customize their VoIP services as well.  Self-care portals are important, whether you provide business services…

When selecting your hosted softswitch and billing provider, some important decisions come into play.  Does your provider charge per seat?  Per concurrent call?  Or per minute? Per Seat? This means your provider charges you per end user, similar to how…

One of the fastest-growing social media platforms in the marketplace is Telegram.  With over 500 million active users worldwide, Telegram can help your VoIP business go viral – if you have the right tools. Social media makes it easy for…