What is voicemail transcription? Voicemail transcription, also known as voicemail-to-text (v2t) is a capability provided by third-party providers to complement your Telinta service. This capability requires sending your voicemail to a third-party provider (ie, Google Cloud) who then performs the…
What is Real-Time Billing? Why is this important for your VoIP business? Billing is one of the most important parts of providing popular VoIP services such as Hosted PBX, SIP Trunks, calling via a Desktop or Mobile Softphone app, Work-from-Home…
With recent regulatory changes in the US taking effect on September 28, some VoIP providers may be asking “Why are my calls being blocked?” As part of regulatory efforts to mitigate robocalling, the Federal Communications Commission (FCC) has put forth…
What is Call Parking? Call Parking is a popular Hosted PBX feature that enables your users to place an active call on hold, which can then be picked up by another PBX extension. After the call is parked, your user…
Today’s business needs are changing, and this creates significant growth opportunities for VoIP service providers. Businesses in virtually all industries, around the world, require the flexibility to enable employees to work from anywhere. If unforeseen circumstances arise, businesses need a…
One popular service for VoIP providers is selling services that give your user a phone number from another country. The user can have a local number in one or more countries, so that callers from those countries do not need…
San Diego, CA and Springfield, NJ (August 3, 2021) VOXOX, a 5G-enabled AI cloud communications company, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and a joint…
One popular feature for VoIP providers is Voicemail-to-Email. When your user receives a voicemail, a copy of the recording is sent to a predefined email address as an attachment. This feature is attractive to both business and consumer users. For…
VoIP providers often need to offer a Softphone application for desktop and laptop computers. This enables their users to make and receive VoIP calls, without any IP phone hardware. A Softphone offers an opportunity for added revenue, as well as…
ITSPs often ask “How can I add a mobile extension for my Hosted PBX users?” Adding mobility to your PBX services gives you four important advantages: Telinta enables you to provide a feature-rich Hosted PBX service, including mobile extensions. …