In any business, profits grow when happy customers make referrals to others. You benefit when your VoIP users recommend your ITSP business to their friends, family, and colleagues. Referrals can come in many forms, whether via face-to-face conversations or in…
Running an Internet Telephony business means you need access to the right information, whenever and wherever you need it. Having the right information is important for troubleshooting, configuring your services and prices, making improvements that can increase your profits and…
As your VoIP users become more sophisticated, having the features your VoIP users expect becomes more important every year. For Internet Telephony Service Providers (ITSPs) some features are more valuable to your business since they require your users to configure…
Profitability is the goal in any business, and your VoIP business is no exception. An important part of managing your business is the ability to measure your profits so you can make any changes if needed. Measurement is key to…