Voicemail is an important part of doing business, and like any other technology — its users expect more and more over time.
How does Voicemail Transcription work? When an end user receives a voicemail, automated speech recognition can transcribe the voicemail into text. The text is then emailed to the end user.
Voicemail Transcription is perfect for differentiating your VoIP service, while potentially boosting profits by charging your users for the additional capability as a premium service. But the benefits do not end there. Better handling of voicemails can stimulate your outbound traffic too, as your users may return more calls.
Telinta offers a unique combination of capabilities to help VoIP service providers turn voicemail into a lucrative competitive advantage. Our unique plug-in for Google Cloud Speech-to-Text Voicemail Transcription enables Telinta customers to offer highly-competitive voicemail services.
At a fraction of a penny per-minute, Google Cloud Voicemail Transcription is an extremely cost-effective option for you and your resellers!
Voicemail Transcription can be deployed with any of Telinta’s white label VoIP solutions such as Hosted PBX, SIP Trunking, Business and Residential VoIP, over the top VoIP calling from a Mobile Softphone app, and any solution which uses voicemail on Telinta’s platform.
In addition to Voicemail Transcription, Telinta also offers free Voicemail-to-Email, where an audio file of the voicemail can be emailed to the user.
Want to learn more? Contact us today.