Sell Callback Services
Triggered by ANI, SMS, web or email
Callback Solutions for VoIP Service Providers
Telinta offers a cloud-based white label solution that enables you to run a profitable VolP Callback business. Your customers can trigger a Callback session via a variety of methods or devices, quickly receiving a call back with customizable IVR prompting them to place a call using your VolP services.
With Callback services from Telinta, you can provide your customers the economy of VoIP together with the flexibility of using any available Callback trigger they choose.
Key Features
- Trigger a Callback via a Variety of Methods
- ANI and DNIS
- SMS
- Web-Based
- Email (e.g. callback@yourdomain.com)
- Customizable Multi-Language IVR
- Speed Dial
Frequently Asked Questions
How does it work?
Telinta’s cloud-based solution for Callback services enables you to give your customers a way to make outbound calls merely by triggering an inbound call, which is usually free for most users to receive. Your users can trigger a Callback session by dialing an access number, by SMS, by email, or online. When a session is triggered, Telinta’s TeliCoreTM platform places an outbound call to your user with a customizable IVR greeting prompting them to enter the destination number they wish to call. TeliCore then places an outbound call to the destination, and bridges the two calls together. Users can enjoy stored speed-dial for frequently called numbers.
How do you benefit?
Telinta enables your VoIP business to offer profitable Callback services using our fully-integrated softswitch and billing. Use any providers you need for DIDs and Toll-Free Numbers for quick easy access in any country your DID providers serve. With Telinta’s flexible billing, you can bill your customers any recurring or non-recurring charge you need, including per-minute charges that vary by destination, per session, monthly fees, and even other charges. With Telinta, you are in full control of your pricing. Our wide range of Callback triggers, such as SMS, email, and more, makes your offer unique in the marketplace.
Want to get started?
Telinta gives you a cloud-based solution for Callback, as well as our other white label solutions. When you become a Telinta customer, you have access to our complete portfolio, including Callback and much more. We retain our customers with reliable service, and not with time-bound contracts. Telinta’s service agreements are month-to-month, so you are not locked in. We offer comprehensive training to help you get started, and 24x7 live technical support, every day of the year. Need help getting started with Callback services? Our engineers will be happy to help you, any time you need.
Ready to Take the Next Step?
We would love to hear from you — contact us today!